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Claim Numbers

We’re here for you. All Sterling policy holders have the option of contacting Sterling at 586-323-5700 during business hours or 24 hours at 888-525-7575. Browse through our carriers if you need to get in touch with the carrier on your policy today to get your claim filed.

AAA: 866-222-2378

Accident Fund: Claims Reporting – 866-206-5851

Allied: Personal – 800-282-1446, Commercial – 866-322-3214

American Modern: Claims Reporting – 800-543-2644

ASI: Claims Reporting – 866-274-5677

Auto-Owners Insurance: Claims Reporting 24 hours – 888-252-4626

Bristol West: Claims Reporting – 888-888-0080

Chartis: Claims Reporting After Hours 888-760-9195

Chubb Group of Insurance Companies: Claims Reporting – 800-252-4670

Cincinnati: Claims Reporting 9AM-5PM 888-525-7575 | 877-242-2544

Citizens Insurance Company of America: Claims Reporting – 800-628-0250

CNA: Claims Reporting – 877-262-2727

Encompass Insurance: Claims Reporting – 24 Hour Service – 800-588-7400

Farmers: Claims Reporting – 800-help-point

Firemans Fund Insurance Company: Claims Reporting – 888-FIREHAT – (888-347-3428)

Foremost: Claims Reporting – 800-527-3907

Grange Insurance Group: Claims Reporting – 800-445-3030

Hartford Insurance: Claims Reporting – 800-327-3636

Indiana: Claims Reporting – 800-279-7221

MetLife: 24-hour Claim Center – 800-854-6011

Michigan Millers Mutual Insurance Company: Claims Reporting – 800-336-3124

Philadelphia: Claims Reporting – 800-765-9749

Progressive Auto Insurance: Claims Reporting Hotline – 800-274-4499

Safeco: Claims Reporting Hotline – 888-723-3260

State Auto: Claims Reporting Hotline – 800-766-1853

Titan Insurance: Claims Reporting Hotline – 800-775-4642

Travelers Insurance: Personal – 800-252-4633 | Commercial – 800-238-6225

Westfield: Claims Reporting Hotline – 800-552-9134

Zurich: Claims Reporting – 800-987-3373

Reporting an insurance claim should be easy. With us, it is.

Being faced with the unexpected can be a very stressful thing, but we don’t think reporting an insurance claim should be. We’re here to help you every step of the way, making your claims experience as simple and convenient as possible.

We work with you and our carriers throughout the entire claims process – from initial response through final resolution – to provide fast, caring service and to settle your claim.

As a Sterling personal insurance policy holder, you have the option of contacting Sterling at 586-323-5700 during business hours, or 888-525-7575 24 hours a day.

Reporting your claim starts here.

If you have questions or prefer to speak to one of our claim advocates, complete the form below and we’ll be in touch to assist you with your claim. That’s why we’re here.
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Have questions about the claims process?

Check out some informative articles and videos provided by the Insurance Information Institute. Remember: As a Sterling personal insurance policy holder, you have the option of contacting Sterling at 586-323-5700 during business hours or 24 hours at 888-525-7575.

Homeowners Claims

Common questions asked when making a Homeowners Claim:

  1. How do I file a homeowners claim?
  2. How is the settlement amount determined?
  3. How does the payment process work?
  4. What can I do if I have trouble settling my claim?
  5. What is a public adjuster?
  6. How can I avoid scams after a disaster?

Auto Claims

Common questions asked when making an Auto Claim:

  1. How do I file a claim?
  2. If I file a claim, will my premium go up?
  3. What are my rights when filing a claim?